| Your First Visit | Continuing Care Visits | Referrals |
Frequently Asked Questions | Patient Privacy |You, the patient, are our foremost concern. Without you, there is no practice. We strive to treat each patient with the utmost respect, care, and concern, and to provide the finest dental care available.
Our team approach to dental care involves you in the decision-making process, from determining your needs to creating a customized dental plan. We invite your questions and appreciate your suggestions at any point along the way.
We believe that a successful dental practice is comprised of more than just an excellent staff and state-of-the-art equipment. Enduring relationships, with open communication and mutual trust between the staff and the patient, are also essential. Equally important are long-term results that are not only aesthetically pleasing, but also comfortable and affordable. To achieve these goals, we will work with you and your insurance company to make certain that we are able to take full advantage of your benefits.During the course of your treatment, we will make every effort to listen carefully to your concerns, needs, and desires. At the same time, we will work to educate you, so that you will always be well-informed about the state of your dental care, and so that you can make quality choices and decisions. Developing and implementing an individualized treatment plan takes time, effort, and collaboration. If necessary, we will enlist the services of other specialists in order to complete your treatment. We also ask that you participate in follow-up visits and maintenance care after any restorative work is completed.
Your First Visit
We ask all new patients to fill out a Personal Information Form and a Medical and Dental Information Form. You can save time by printing both forms, filling them out completely, and bringing them to your first appointment.
From the start, we will work with you to develop an individualized treatment plan, with the dual objective of reaching your expectations and staying within your budget. We welcome any questions you might have during your appointment and look forward to meeting you.
Continuing Care Visits
We believe in the benefits of preventive care, and we encourage our patients to schedule periodic continuing care visits.At the time of these vists, please advise our business assistant of any changes to the following:
1. health and medications
2. address or telephone numbers
3. marital status
4. employment and insurance coverageReferrals
When necessary, we refer dental problems that require specialized care to the appropriate dental specialist.Frequently Asked Questions
Q: Do you see new patients?
A: Yes.Q: Do you accept my dental insurance?
A: Jane is here to answer that and other insurance questions.Q: How much do various dental procedures cost?
A: Jane or Shelia will give you an estimate before we begin your treatment.Q: Do you see children?
A: Yes.Q: Can a minor come to an appointment unaccompanied?
A: Yes, but only if he or she has written authorization for treatment from a parent or legal guardian.Q: Will I get my teeth cleaned at the first visit?
A: Usually not, unless this is discussed ahead of time.Q: Can I bring x-rays from my former dentist?
A: We encourage you to. We may need current x-rays, but the old ones are also helpful.
Patient Privacy
Our practice adheres to federal and state standards to maintain the privacy of your health information. As required by law effective April 13, 2003, a complete notice of your privacy rights as a patient is posted in our office. Please direct any questions regarding our privacy policy, or requests for a print copy, to Shelia Daniels at 252-443-7575 or info@jmmullen.com.
